From the blog "Tuesday Travel Tips"

[Updated 6/27/2020] If you experienced a recent COVID-related cancellation during the 2020 pandemic, you might be cursing the cruise lines, airlines, or resorts out of an abundance of frustration in obtaining refunds or credits. If you booked your own trip, unfortunately you’re on your own. The entire experience of contacting agencies for your refunds or credits can be time-consuming and stressful, especially if there’s an urgency to have your money refunded. Now imagine if you had booked w