After battling technical issues leaving the Carnival Dream docked in St. Maarten, Carnival Cruise Lines has elected to fly passengers home, cancelling the rest of the sailing as well as the next the next scheduled cruise.
The Carnival Dream has a technical issue with the ship’s backup emergency diesel generator which the Carnival engineering team is currently working on, according to the cruise line.
Yesterday, during regularly scheduled testing of the ship’s emergency diesel generator, a malfunction occurred. At no time did the ship lose power and the ship’s propulsion systems and primary power source was not impacted - according to the line/
The ship is at dock in St. Maarten. All guests are safe and comfortable. There were periodic interruptions to elevators and restroom services for a few hours last night. However, all hotel systems are functioning normally and have been functional since approximately 12.30am.
While personnel continue to work on the technical issue Carnival is making arrangements to fly all guests home via private charter flights and scheduled flights from St. Maarten. Guests on the current voyage will receive a refund equivalent to three days of the voyage and 50 percent off a future cruise.
Carnival is also cancelling the ship's next voyage which is scheduled to depart on Saturday, March 16.
Guests scheduled to sail on this cruise will receive a full refund and 25 percent off a future seven-day cruise. Guests who re-book will have their current rate protected on the future sailing.
Additionally, any non-refundable transportation related expenses will be reimbursed.
Yesterday was a scheduled port of call visit to St. Maarten. Guests were able to spend the full day in port and have the option of continuing to do so until their scheduled return home. All of the ship's activities and facilities are fully operational.
The Carnival Dream was on the last leg of a seven-day cruise and was docked in St. Maarten when the technical problem arose. The ship is based in Port Canaveral, Fla.
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Source: Cruise Industry News
Re-posted on CruiseCrazies.com - Cruise News, Articles, Forums, Packing List, Ship Tracker, and more
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