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Showing content with the highest reputation on 04/11/2015 in all areas
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If they feel the need to charge, why not charge for some items and not others, like an a-la-carte menu. Leave the "continental" breakfast (pastries, cereals, juices, coffee, tea, etc.) at no charge and charge for other items (pancakes, omelets, etc.). That would give everybody a choice to still have room service, but have options available.1 point