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is it just me or does it seem listening has become a lost art. I can't say how many times I have left a message for an MD just to get a call back and what I said was no where near what the call back was about. Today I d/c'd a pt. who will need a B12 shot every month and told him he needs to have this done by his MD. I left this message with the office and even told them it will be due in a month and that I told the pt. to call and schedule his appt. and that he could bring his B12 vials which...