We took our first cruise on Celebrity in September 2010 to Bermuda. We were on the Celebrity Summit and extremely pleased with the overall package: ship and crew, itinerary, price, food... What most impressed us was the way they handled the glitch in schedule: our ship was coming in from a Canada/New England cruise that had encountered problems with a hurricane in the vicinity. They had been forced to go further out to sea and were going to be late getting into port after experiencing very rough seas. They attempted to contact all of us to tell us to arrive a little later but of course many people were already en route. We arrived at the port in New Jersey about 1:00 and were taken into a large "warehouse". We were made aware of the situation at check-in and told they expected to start boarding about 6:00 p.m. They had lots of chairs set up and big buffet tables that they kept stocking with food, both cold and hot, and beverages. They had other tables of just snacks - bags of chips and cans of pop. Also they set up tables for all the services that they would have been offering around the ship on embarkation such as the wine packages, the soda wristbands, dinner reservations, spa service reservations... so passengers could take care of all that and not feel rushed to do so once we were on board. They made our wait as pleasant as possible and sure enough, at 6:00 they started busing us over to the embarkation point. Transport was very orderly - by numbers we had been given - and we were gazing at the Statue of Libery from our cabin balcony with a glass of champagne in our hands by 6:30 p.m.