Howardrice

For the record, while my fav line is Celebrity, I have been on two Carnival cruises and enjoyed each one greatly. That's why there are so many choices out there. I have never had a bad cruise. Way better then being at work.

Sarge, u are reading into my post. I am referring to the cruise industry in general and managements handling of problems. For example, the response and lack thereof by the luxury line that not only failed a health inspection, but proceeded to hide rotting food in their cabins. I question managements stonewalling the problem. As I said, mechanical problems will happen and in most cases the crews responses have been outstanding. The entirely separate issue is a quick and fair response to the passengers affected.

It seems to me that celebrity has hit a home run with the quality of their response to this mechanical problem. The passengers get a free cruise with all the amenities and then a future cruise free! The ship is functionally perfect except for propulsion. As far as I know, no other line goes this far to compensate. Mechanical problems will happen but it's the cruise lines response that matters. Compare this immediate response to recent calamities. That's why u won't read about it because their is no incompetence to report.