WOW, what happened to Carnival??? We are very disappointed after our recent cruise.
The customer service has really gone downhill. They appeared to very short on staff and the food is just not the same. I also had an issue with onboard credit and it is impossible to speak to anyone after a cruise. They only offer email customer service and it took over 6 weeks to hear from them. Their “I care” didn’t care!!! We did enjoy the Cruise Director and Cabin Steward. The embarkation and debarkation was good but the rest was pretty dismal.
Be aware that Carnival Cruise line was the worst of my ten cruises, so sad.
