Jason Posted December 2, 2003 Report Share Posted December 2, 2003 Aw Mebert, I'm really sorry to hear your cruise is cancelled. Did you travel agent give a specific reason as to why Carnival cancelled that sailing? I'm sure you'll be able to arrange something else instead. Quote Link to comment Share on other sites More sharing options...
Jason Posted December 2, 2003 Report Share Posted December 2, 2003 Aw Mebert, I'm really sorry to hear your cruise is cancelled. Did you travel agent give a specific reason as to why Carnival cancelled that sailing? I'm sure you'll be able to arrange something else instead. Quote Link to comment Share on other sites More sharing options...
Mebert Posted December 2, 2003 Author Report Share Posted December 2, 2003 Hi Everybody, Thanks again. Your ideas are great. I'm going to take some time to reconsider my options. The purpose of my taking this cruise was to add a number of visited islands in the Southern Caribbean and enjoy the cruise experience. The good new is I may change my air arrangements with Spirit Airlines for a $75 fee. I'm going to check some Carnival departures stateside. The other tragedy regarding this event is that I had some travel vouchers from U.S. Airways that I could not use for Puerto Rico on the dates of the cruise. Had I known this fact only two weeks ago, I could have used the U.S. Airways vouchers for Florida or New Orleans. I guess that's the risk we take when planning so far in advance. Jason and Dan, I will check with Carnival to find out what happened and see what they are willing to do. Also, thanks GottaCruz, Jason, Dan, PEB, Shari2, Lisa63, cruising2day, DaCruzNut, and aliceunderground for your advice and concern. I think I'm getting over it. It's just very inconvenient. I'll keep you posted. It will all work out in the end. Quote Link to comment Share on other sites More sharing options...
Mebert Posted December 2, 2003 Author Report Share Posted December 2, 2003 Hi Everybody, Thanks again. Your ideas are great. I'm going to take some time to reconsider my options. The purpose of my taking this cruise was to add a number of visited islands in the Southern Caribbean and enjoy the cruise experience. The good new is I may change my air arrangements with Spirit Airlines for a $75 fee. I'm going to check some Carnival departures stateside. The other tragedy regarding this event is that I had some travel vouchers from U.S. Airways that I could not use for Puerto Rico on the dates of the cruise. Had I known this fact only two weeks ago, I could have used the U.S. Airways vouchers for Florida or New Orleans. I guess that's the risk we take when planning so far in advance. Jason and Dan, I will check with Carnival to find out what happened and see what they are willing to do. Also, thanks GottaCruz, Jason, Dan, PEB, Shari2, Lisa63, cruising2day, DaCruzNut, and aliceunderground for your advice and concern. I think I'm getting over it. It's just very inconvenient. I'll keep you posted. It will all work out in the end. Quote Link to comment Share on other sites More sharing options...
Dan Posted December 2, 2003 Report Share Posted December 2, 2003 The reason they cancelled is because Carnival announced last week that the Jubillee will be sailing from Jacksonville from the middle of May until the end of August. I think that's when the ship gets transferred to P&O Australia. The date of the press release on the Carnival site is Nov 25. Not sure how the equates to when you bought your air tickets, but I'd certainly use that in a discussion with Carnival about some kind of credit. They had to know earlier than the 25th that the cruises were going to be cancelled, and if they had been quicker about notifying travel agents, then fewer passengers would have committed to outside expenses that can't be refunded now. Quote Link to comment Share on other sites More sharing options...
Dan Posted December 2, 2003 Report Share Posted December 2, 2003 The reason they cancelled is because Carnival announced last week that the Jubillee will be sailing from Jacksonville from the middle of May until the end of August. I think that's when the ship gets transferred to P&O Australia. The date of the press release on the Carnival site is Nov 25. Not sure how the equates to when you bought your air tickets, but I'd certainly use that in a discussion with Carnival about some kind of credit. They had to know earlier than the 25th that the cruises were going to be cancelled, and if they had been quicker about notifying travel agents, then fewer passengers would have committed to outside expenses that can't be refunded now. Quote Link to comment Share on other sites More sharing options...
Mebert Posted December 2, 2003 Author Report Share Posted December 2, 2003 Thanks Dan. The information certainly is helpful. I called Carnival and the sales rep kept telling me "We have the right to change an itinerary." I told him that Carnival had that right but it's not as though I was able to board the ship and then have the itinerary changed. They certainly should have notified the T.A.'s much sooner since many passengers try to get the best airfares by booking early. You are really encouraging me to seek some sought of compensation for my inconvenience and expense. Quote Link to comment Share on other sites More sharing options...
Mebert Posted December 2, 2003 Author Report Share Posted December 2, 2003 Thanks Dan. The information certainly is helpful. I called Carnival and the sales rep kept telling me "We have the right to change an itinerary." I told him that Carnival had that right but it's not as though I was able to board the ship and then have the itinerary changed. They certainly should have notified the T.A.'s much sooner since many passengers try to get the best airfares by booking early. You are really encouraging me to seek some sought of compensation for my inconvenience and expense. Quote Link to comment Share on other sites More sharing options...
Lisa63 Posted December 2, 2003 Report Share Posted December 2, 2003 Mebert, how about keeping your airline tix but taking a different cruise line out of San Juan. That way, Carnival gets none of your $, and you still get to cruise the S. Caribbean. Quote Link to comment Share on other sites More sharing options...
Lisa63 Posted December 2, 2003 Report Share Posted December 2, 2003 Mebert, how about keeping your airline tix but taking a different cruise line out of San Juan. That way, Carnival gets none of your $, and you still get to cruise the S. Caribbean. Quote Link to comment Share on other sites More sharing options...
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