12/13/08

[moviegeo]

Review Name: 12/13/08

Author Name: moviegeo

Submitted: 25 Dec 2008

Category: Princess Cruise Line

Western Caribbean

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[JoeyandDavid]

Naylor thanks for your review.. sorry about the van.... I don't blame you for being upset!

[sailingrose]

Sorry to hear Princess didn't treat you right........so unlike them! I don't blame you for being upset.

[DebbieandJerry]

The total lack of service in the dining room really is disturbing. Can we toss it up to a new ship, new crew or tips included? Hmmm... I guess the only way we'll know is someone else's opinion/experience on the Ruby.

As for the van, that is unforgiveable. I remember when we pre-paid for transportation from Miami airport to the hotel and there wasn't any. So we took a taxi. That was close to $100. When we returned to Arizona, I wrote a letter to the cruise company, outlined what didn't happen, included copies of my proof. I had a check and a letter of apology within 10 days.

Good luck!