deb1220 Posted December 14, 2010 Report Share Posted December 14, 2010 This article pretty much sums it up.... http://blogs.mirror.co.uk/captain-greybeard/2010/12/full-refund-for-brilliance-pas.html Quote Link to comment Share on other sites More sharing options...
Shaunna Posted December 14, 2010 Report Share Posted December 14, 2010 Wow...bet that was an experience of a lifetime. Quote Link to comment Share on other sites More sharing options...
KeithnRita Posted December 14, 2010 Report Share Posted December 14, 2010 A full refund for all paxs sounds like a good deal! Quote Link to comment Share on other sites More sharing options...
DebbieandJerry Posted December 14, 2010 Report Share Posted December 14, 2010 Very commendable of them. Jerry and I were talking about this "mishap" last night and wondered why the captain even ventured toward the port in the first place. Quote Link to comment Share on other sites More sharing options...
KeithnRita Posted December 14, 2010 Report Share Posted December 14, 2010 Very commendable of them. Jerry and I were talking about this "mishap" last night and wondered why the captain even ventured toward the port in the first place. Just reading from the article it sounds like the Captain relied to much on what turned out to be a bogus weather forecast. Quote Link to comment Share on other sites More sharing options...
zebra Posted December 15, 2010 Report Share Posted December 15, 2010 I can't imagine how terrifying that must have been. How did they fix those broken glass elevators without downtime is what I want to know ... Quote Link to comment Share on other sites More sharing options...
nydiana Posted December 24, 2010 Report Share Posted December 24, 2010 (edited) I can't imagine how terrifying that must have been. How did they fix those broken glass elevators without downtime is what I want to know ... They had the one elevator taped off. 150 repair men got on the ship when we got to Malta. They worked round the clock and some of them stayed on the ship to do more repairs until Spain. The crew was terrific. They were so helpful and worked their butts off. I already have my full refund credited back to my credit card. We had a great trip, really just a few days of rough seas. We are already looking to book our next one with RCL. Diana Edited December 24, 2010 by nydiana Quote Link to comment Share on other sites More sharing options...
cruisetarp Posted December 25, 2010 Report Share Posted December 25, 2010 Glad you got home safely after your ordeal. We would love to read a review of your trip. Quote Link to comment Share on other sites More sharing options...
zebra Posted December 25, 2010 Report Share Posted December 25, 2010 Diana, thanls for posting. so glad you enjoyed your "exciting" cruise, and thanks for posting here to tell us about it!! Quote Link to comment Share on other sites More sharing options...
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