jacketwatch Posted January 10, 2012 Author Report Share Posted January 10, 2012 Thanks for the great review, Larry...glad you had a nice cruise excepting for a few difficulties...maybe Celebrity needs to get Michel Roux back as head chef of Celebrity...food and everything was so great then. I'll have to google that dude Quote Link to comment Share on other sites More sharing options...
hazelson Posted January 10, 2012 Report Share Posted January 10, 2012 The ports sound wonderful. Too bad about the bad food ;o( Quote Link to comment Share on other sites More sharing options...
DebbieandJerry Posted January 10, 2012 Report Share Posted January 10, 2012 I hear you about the food accommodations. Because of all of my food allergies, I spent an entire cruise (Carnival and Celebrity both) eating just salmon and broccoli 3 times/day. I even provided a list of things I could eat (as opposed to what I could not). I like the Gordon Ramsey'd idea. Great cruise review. I would love to go to Israel. Quote Link to comment Share on other sites More sharing options...
jacketwatch Posted January 12, 2012 Author Report Share Posted January 12, 2012 I hear you about the food accommodations. Because of all of my food allergies, I spent an entire cruise (Carnival and Celebrity both) eating just salmon and broccoli 3 times/day. I even provided a list of things I could eat (as opposed to what I could not). I like the Gordon Ramsey'd idea. Great cruise review. I would love to go to Israel. Thanks! Israel is amazing and if you ever get a chance to go please do so. The time we went, late Oct/early Nov. is great weather wise. Quote Link to comment Share on other sites More sharing options...
DebbieandJerry Posted January 13, 2012 Report Share Posted January 13, 2012 Good to know about the timing for Israel. We tend to think in U.S./Canadian terms. Quote Link to comment Share on other sites More sharing options...
KeithnRita Posted January 13, 2012 Report Share Posted January 13, 2012 Larry we enjoyed reading your review, especially since we've also cruised on the Connie. Sorry to hear about the food issues and other problems. Glad you had a good cruise in spite of it all. Quote Link to comment Share on other sites More sharing options...
jacketwatch Posted January 13, 2012 Author Report Share Posted January 13, 2012 Larry we enjoyed reading your review, especially since we've also cruised on the Connie. Sorry to hear about the food issues and other problems. Glad you had a good cruise in spite of it all. Thank you. Again the sites were amazing. Quote Link to comment Share on other sites More sharing options...
jacketwatch Posted January 20, 2012 Author Report Share Posted January 20, 2012 Got a big update. Well i spoke with a CS rep today from Celebrity who really listened to our issues. She was dismayed to hear that the 1st guy did not want to offer anything in for compensation inre to our food issues. When I told her he said "we don't usually do that" she nearly flipped and said they do indeed have a lot of wiggle room to compensate for performance issues. She knows this guy too. So she TRIPLED what he gave so now we have $240.00 in future OBC! That folks is great CS. Quote Link to comment Share on other sites More sharing options...
Shari2 Posted January 21, 2012 Report Share Posted January 21, 2012 Glad you got a little compensation, Larry, and someone to talk to who cares about the customers. Quote Link to comment Share on other sites More sharing options...
jacketwatch Posted January 21, 2012 Author Report Share Posted January 21, 2012 Glad you got a little compensation, Larry, and someone to talk to who cares about the customers. Amen to that! She really understood CS. I wish I had a tape of the conversation. She was the real deal. Quote Link to comment Share on other sites More sharing options...
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