sailingrose Posted March 16, 2012 Report Share Posted March 16, 2012 http://www.princess....413697104.00523 Caribbean Princess Update Caribbean Princess experienced a problem with the port propulsion motor which necessitated the ship returning to San Juan yesterday to evaluate the situation. After further review by technical experts, we have confirmed the full extent of the damage to the motor. We now know the time and work required to make the repairs and we regret that we need to cancel the next two voyages, departing March 18 and March 25. Cancelling a cruise is not a decision we take lightly, and we sincerely apologize to our affected passengers for the disappointment this causes. Passengers booked on these sailings will receive a full refund as well as a 25% credit towards a future cruise. Those who booked their flights through Princess will receive a full refund or a future air credit based on the type of air purchased. Passengers who booked their air independently can submit their air change fees to Princess for a refund. We will also refund any transfers, pre- and post-hotel packages and government fees and taxes. Passengers are currently being notified with these details. The next Caribbean Princess cruise is scheduled to depart from San Juan on April 1. Quote Link to comment Share on other sites More sharing options...
scalise12 Posted March 16, 2012 Report Share Posted March 16, 2012 THANKS FOR POSTING, ROSE OF CENTRAL FLORIDA Quote Link to comment Share on other sites More sharing options...
Shari2 Posted March 17, 2012 Report Share Posted March 17, 2012 Bummer...I hadn't heard too much about propulsion problems lately. Thought they had them pretty much resolved. We were on a ship once when they had those troubles, and our cruise was canceled without warning. We just heard the Captain tell us over the loud speaker that we had to get off the ship in Acapulco and be flown home...we were already in Acapulco and only had a couple of hours to pack and leave the ship. What a horrible mess that was with over 2000 people from all over the world to get home. Long Story. Glad that the cruise lines are compensating and taking care of things better today when things like this happen. Quote Link to comment Share on other sites More sharing options...
RayColey Posted March 17, 2012 Report Share Posted March 17, 2012 Glad they didn't forge ahead and wind up adrift somewhere! Quote Link to comment Share on other sites More sharing options...
coloradocruisers Posted March 17, 2012 Report Share Posted March 17, 2012 Glad they didn't forge ahead and wind up adrift somewhere! Hmmm....without a port propulsion motor, would they have spent the week going in circles????? Quote Link to comment Share on other sites More sharing options...
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