Cruiseline Versus Airline Compensation......

[Sarge6870]

I have contacted the moderation team at Cruisecrazies and asked them to remove this thread. I assure you it was not intended to start an argument between members and I do apologize if it has hit a nerve with anyone.

[jacketwatch]

Its all good Sarge!

[Jan115]

Ooooh - I love a good sparring!

[Jan115]

No need to apologize, Sarge. It's OK to ruffle a few feathers from time to time!

Here's my take in the subject. Maybe people don't complain to airlines about delays, canceled flights, cramped and crowded seats, bad connections and crazy fees because bad service has become so commonplace and we don't expect anything different. Flying is a necessary evil and a few hours of inconvenience we put up with to get from Point A to Point B. Then we forget about it until the next time we fly. A cruise, on the other hand (and I have to agree with Jacketwatch on this one) is a carefully planned and much anticipated week-long investment involving meals, entertainment, shore excursions or even prepaid shore independent touring. The inconvenience and disappointment of missing ports is felt much greater over a span of a week than if it were just a few hours.

The difference is that the airlines don't care. Planes are flying full, and people will still fly crappy flights. Cruise lines are more generous with compensation because they DO (emphasis added) care about keeping their clients, and are more apt to provide compensation. Happy cruisers are repeat cruisers.

Now if the airlines would just throw us a few peanuts!

[DebbieandJerry]

Thank you, Jan, for your take on this.

This is an interesting topic that most probably does not have a resolution. But it does make you stop and think and take notice about what we will and will not put up with.