Carnival launches new ‘Great Vacation Guarantee’

[Jason]

Carnival Cruise Lines today unveiled an unprecedented new program that offers consumers a one-of-a-kind, hassle-free money-back guarantee when booking a Carnival cruise vacation. Designed to provide consumers with complete peace of mind, the “Great Vacation Guarantee” allows guests to end their voyage early and receive a 110 percent refund plus complimentary transportation home, along with a $100 shipboard credit for a future cruise, should they be dissatisfied with their cruise for any reason.

To exercise the “Great Vacation Guarantee,” guests simply notify the ship’s guest services desk within the first 24 hours of the voyage to receive a full refund of their cruise fare plus an additional 10 percent, along with complimentary return air transportation from the next port of call, and complimentary ground transportation and hotel accommodations (if necessary), along with a $100 shipboard credit to be used on a future Carnival cruise. Carnival will fully handle all the necessary travel arrangements to make it a truly hassle-free experience.

The “Great Vacation Guarantee” is valid on all three- to eight-day voyages to The Bahamas, Caribbean, Mexican Riviera, Alaska, Canada and New England departing through April 30, 2015. The program applies to U.S. and Canadian residents only and guests must possess a valid passport to return to the U.S. by air.

Carnival is promoting the “Great Vacation Guarantee” through its travel agent partners, as well as a special section on its web site at www.carnival.com/vacationguarantee, and through ads in major market U.S. newspapers and online.

For additional information and reservations on Carnival “Fun Ship” vacations, contact any travel agent, call 1-800-CARNIVAL or visit carnival.com.

By Carnival Cruise Lines

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[Jan115]

That will certainly help boost their image. I'd like to hear from those who take advantage of it, to see how it all played out.

[DebbieandJerry]

We heard about this while we were cruising. I remember many years ago when this "guarantee" was implemented. I'm glad that they put the stipulation that you have to be dissatisfied within the first 24-hours!