WeCruiseToo Posted November 28, 2015 Report Share Posted November 28, 2015 Getting caught up. Thanks for the review Larry! It sounds like your issues from this cruise were addressed and you’re all set for another great cruise soon! (BTW, we’ve seen Cats a couple times on land – never at sea – and absolutely loved it!) Here’s hoping your next cruise is perfect! Quote Link to comment Share on other sites More sharing options...
jacketwatch Posted December 1, 2015 Author Report Share Posted December 1, 2015 Thank you. Cats just wasn't for us but that's not to take away from how well it was performed. Actually the terminal crew in Ft. Lauderdale overall was disappointing. Conversely the crew in the port of Yokohama were amazing. Different attitudes about service and work ethic I think Quote Link to comment Share on other sites More sharing options...
cruisetarp Posted December 1, 2015 Report Share Posted December 1, 2015 Thanks for the follow up Larry. I'm so glad this was resolved in your favor. Unfortunately there are some people in Customer Service that have no business dealing with the public. jacketwatch 1 Quote Link to comment Share on other sites More sharing options...
dcuttler Posted December 1, 2015 Report Share Posted December 1, 2015 What a great review! We have been on Oasis twice and absolutely love her. Even more than Quantum. Put some of the technology from Quantum onto the Oasis and I think I will just move in. I think you brought up a very interesting point in that the Crown and Anchor representatives seem to be more "customer service" oriented than Customer Service. We saw CATS on Broadway so we took a pass on our July cruise. Though we did not see CATS on this trip, our table mates loved it and thought that the cast was as much or more Broadway caliber performers than when they saw it on Broadway. Again, thanks for sharing a great review. WeCruiseToo and jacketwatch 2 Quote Link to comment Share on other sites More sharing options...
WeCruiseToo Posted December 1, 2015 Report Share Posted December 1, 2015 We have been on Oasis twice and absolutely love her. Even more than Quantum. Put some of the technology from Quantum onto the Oasis and I think I will just move in. You may very well be describing the upcoming Harmony of the Seas there David! If you need help moving in just let us know – we’ll happily carry boxes in exchange for cruise fare! (Actually, that sounds like so much fun we’d do it for a couple of drinks! ) Quote Link to comment Share on other sites More sharing options...
coloradocruisers Posted December 12, 2015 Report Share Posted December 12, 2015 Unfortunate how the cruise ended on such a sour note, and how RCI customer service didn't make it right again. Good to know that C&A will help when necessary. Quote Link to comment Share on other sites More sharing options...
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