jacketwatch Posted March 23, 2019 Author Report Share Posted March 23, 2019 BTW kudos to RCI. After they resolved a huge annoyance I had the guy who fixed it promised a gratuity of some sort when we sailed again and it was delivered. Thanks for the extra $100.00 OBC. Most generous. Actually what I have discovered is that CS from RCI when you call their 800 number is abysmal. C and A is better but upper management, assuming you are persistent enough to contact them really delivers. They know the value of pound wise and penny foolish. For me the experience with the first contact personnel was terrible. It was “no” vs, a “yes” culture. Quote Link to comment Share on other sites More sharing options...
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